Despite the challenges, there are many reasons to be optimistic about digital transformation. It can help businesses to be more efficient and agile, improve customer experiences, and to create new growth opportunities.
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Nike is revolutionizing the supply chain industry with its innovative solutions and sustainable practices. From its new regional service centers …
This case documents Unilever’s journey to revitalize Lipton brand through sourcing all its tea from Rainforest Alliance Certified (TM) farms. …
Domain specific Iot
Lecture on “IOT (Internet of Things)” by Ms. Kumari Silky, Assistant Professor, IIMT College of Science and Technology, Greater Noida. …
Connecting things to the Internet has brought a revolution in the business world. With IoT (Internet of Things), machines have …
If the pandemic has taught us anything, it’s that the long-outdated “customer is king” and “the customer is always right” …
The Customer Experience (CX) was a hot topic for 2021 and will get hotter for 2022! This video describes how …
Personalized customer service is about treating people as individuals. In an age where customers can buy your products and services …
How do you win new customers? Every business claims that it’s in the quality of the product or service they …