Nike is revolutionizing the supply chain industry with its innovative solutions and sustainable practices. From its new regional service centers to its advanced technology platforms, the company is committed to serving customers more efficiently and sustainably. In this Video, we …
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This case documents Unilever’s journey to revitalize Lipton brand through sourcing all its tea from Rainforest Alliance Certified (TM) farms. Commodity value chains around the world are increasingly stressed; some even face severe and dire circumstances. This is due to …
Domain specific Iot
Lecture on “IOT (Internet of Things)” by Ms. Kumari Silky, Assistant Professor, IIMT College of Science and Technology, Greater Noida. Call us: 9717015300 Website: http://iimtindia.net/ Facebook: https://www.facebook.com/iimtmeerutgr… Instagram: https://www.instagram.com/iimtindia Twitter: https://twitter.com/iimtnoida
Connecting things to the Internet has brought a revolution in the business world. With IoT (Internet of Things), machines have become smarter, allowing businesses to generate more value. Phones, watches, buildings, and offices – everything can now connect to the …
If the pandemic has taught us anything, it’s that the long-outdated “customer is king” and “the customer is always right” sentiments are back—and with a vengeance. As a consumer, I’ve come to appreciate the nearly instant delivery, free returns and …
The Customer Experience (CX) was a hot topic for 2021 and will get hotter for 2022! This video describes how to develop a fast and pragmatic customer experience strategy that: – Identifies quick wins and immediate next steps. – Takes …
Personalized customer service is about treating people as individuals. In an age where customers can buy your products and services from almost anywhere in the world, this has become increasingly complex. Although there’s no one-size-fits-all solution, the following 10-step plan …
How do you win new customers? Every business claims that it’s in the quality of the product or service they deliver. While that might have been true two-three years ago, it’s no longer the reason why customers choose to do …
How to work on Customer Experience and what elements are important when it comes to Customer Experience Management? I explain in this video, using LEGO. It is important to organize and work systematically on CX. This video is a perfect …